Privacy Policy

1. Service Provider

TrackJi is a product of Posttech Internet Solution.

Address: FF-08, First Floor, Ansal Fortune Arcade, Sector 18, Noida, Uttar Pradesh, India, PIN 201301.

Email: support@posttech.co

2. Information We May Collect

Depending on how TrackJi is used, we may collect information such as:

Account information: name, organisation, email address, phone number and account details.

Business and asset information: asset identifiers, QR-linked records, workflow information, movement records, status updates and other information entered by authorised users.

Technical information: IP address, browser or device information, timestamps, logs and information required for security and operation of the service.

Enquiry information: information submitted through contact, demo or other enquiry forms.

3. How We Use Information

We may use information to:

provide and operate TrackJi; authenticate users; maintain asset and workflow records; provide customer support; process enquiries and subscriptions; improve reliability and security; communicate service-related information; and comply with applicable legal obligations.

We do not sell customer personal information as a business model.

4. Payments

Payments may be processed through third-party payment service providers. Payment information submitted directly to a payment provider is handled according to that provider's terms and privacy practices. TrackJi may receive transaction information required to identify and administer the corresponding subscription or payment.

5. Service Providers

We may use infrastructure, hosting, communications, payment, security or other service providers where reasonably required to operate TrackJi. Information may be processed by such providers only as necessary for the relevant service and subject to applicable contractual and legal requirements.

6. Information Security

We use reasonable technical and organisational measures intended to protect information against unauthorised access, disclosure, alteration or loss. No internet-based system can, however, be guaranteed to be completely secure.

7. Data Retention

Information may be retained for as long as reasonably required to provide the service, maintain business and transaction records, meet contractual obligations, resolve disputes, protect legitimate business interests and comply with applicable law.

8. Customer Responsibilities

Organisations using TrackJi are responsible for ensuring that information entered into their TrackJi account is collected and used lawfully and that their authorised users have appropriate permission to use the service and submit such information.

9. Requests and Corrections

For reasonable requests concerning personal information associated with your TrackJi account or enquiry, contact us at support@posttech.co. We may need to verify the request before taking action.

10. Changes to This Policy

We may update this Privacy Policy when our services, operational practices or legal requirements change. The current version will be published on this page with its latest update date.

11. Contact

Privacy-related questions may be sent to support@posttech.co or through our Contact page.